My Contributions as a User Experience Engineer at Timex Group
Products
Watch Firmware
Software Update Protocol
Setting flow priorities through development perspective & user experience.
Voice Assist
Refined user flow. Modern and educational for users.
Demo Mode
Creative marketing of features displayed in T-Mobile stores worldwide.
Mobile Application
Pairing & Activation
Troubleshooting guides. Solving 65% of all customer support issues.
Account Onboarding
Improved account creation flow. Proper navigation insight & privacy error prevention.

Hey! Check out my other professional work, I insist! 😊

Longo Mai, CR
UX Lead. Promotion of Tourism for Public Good.
VIEW CONTRIBUTIONS
Version Two
Interactive Fitness Application. Master's Degree Final Capstone.
VIEW PROJECT & RESEARCH
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